Returns
Vilante Lifestyles
Return Request
Fill this form to initiate your return. You'll receive a ticket number instantly.
1
Order
2
Reason
3
Review
📋 Returns accepted within 7 days of delivery. Product must be unused & in original packaging. COD orders are eligible for store credit or exchange only.
Step 1 — Your Order Details
Found in your order confirmation email or SMS
Please enter your order ID
Please enter your name
Ticket confirmation will be sent here
Please enter a valid email address
Please enter a valid 10-digit number
Please select the platform
Step 2 — Reason & Evidence
Please select a reason
Please describe the issue (min 20 characters)
A short unboxing / defect video greatly speeds up approval
Please upload at least one photo or video
Step 3 — Review Your Request
Order ID—
Name—
Email—
Phone—
Platform—
Reason—
Preference—
Description—
By submitting, you confirm that the information above is accurate and you agree to our return policy. Our team will review within 24–48 hours on business days.
Request Received!
Your return ticket number is
VLT-00000000-0000
A confirmation email has been sent to your email. Please keep your ticket number safe for tracking.
What happens next
We'll review your request within 24–48 hours
You'll receive pickup instructions via email/WhatsApp
Refund/exchange processed within 5–7 business days after pickup
